Case Statistics
Retrieves statistics about open cases
GET /api/v2/case/stats
Input Parameters
None
Response Sample
Status: 200 OK{
"children": [
{
"icon": "../images/16x16/noIcn.png",
"id": "11|Assigned|",
"isAllMines": true,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendientes",
"owner": "api",
"state": "Assigned",
"total": 0
},
{
"icon": "../images/16x16/noIcn.png",
"id": "11|Handled|",
"isAllMines": true,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendiente Cliente",
"owner": "api",
"state": "Handled",
"total": 0
},
{
"icon": "../images/16x16/noIcn.png",
"id": "11|Handling|",
"isAllMines": true,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "En Curso",
"owner": "api",
"state": "Handling",
"total": 0
},
{
"children": [
{
"campaignId": 1,
"icon": "../images/16x16/noIcn.png",
"id": "|Post|1",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Posts",
"owner": "xxi",
"state": "Post",
"total": 0
},
{
"campaignId": 1,
"icon": "../images/16x16/noIcn.png",
"id": "|Mentioned|1",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Menciones",
"owner": "xxi",
"read": 0,
"state": "Mentioned",
"total": 0,
"unRead": 0
},
{
"campaignId": 1,
"icon": "../images/16x16/noIcn.png",
"id": "|Arrived|1",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Inbox de Casos",
"owner": "xxi",
"state": "Arrived",
"total": 19
}
],
"id": "||1",
"isAllMines": false,
"isCampaign": true,
"isGroup": false,
"leaf": false,
"owner": "",
"name": "xxi",
"orgUnitType_id": 35,
"campaignId": 1,
"total": -1,
"icon": "../images/16x16/noIcn.png",
"expanded": false
},
{
"children": [
{
"campaignId": 2,
"icon": "../images/16x16/noIcn.png",
"id": "|Post|2",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Posts",
"owner": "gg",
"state": "Post",
"total": 45
},
{
"campaignId": 2,
"icon": "../images/16x16/noIcn.png",
"id": "|Mentioned|2",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Menciones",
"owner": "gg",
"read": 1,
"state": "Mentioned",
"total": 1,
"unRead": 0
},
{
"campaignId": 2,
"icon": "../images/16x16/noIcn.png",
"id": "|Arrived|2",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Inbox de Casos",
"owner": "gg",
"state": "Arrived",
"total": 17
},
{
"children": [
{
"campaignId": 2,
"icon": "../images/16x16/noIcn.png",
"id": "1|Assigned|2",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendientes",
"owner": "soporte",
"state": "Assigned",
"total": 3
},
{
"campaignId": 2,
"icon": "../images/16x16/noIcn.png",
"id": "1|Handling|2",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "En Curso",
"owner": "soporte",
"state": "Handling",
"total": 0
},
{
"campaignId": 2,
"icon": "../images/16x16/noIcn.png",
"id": "1|Handled|2",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendiente Cliente",
"owner": "soporte",
"state": "Handled",
"total": 2
}
],
"id": "1||2",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": false,
"owner": "soporte",
"name": "soporte",
"orgUnitType_id": 20,
"campaignId": 2,
"total": -1,
"icon": "../images/samples_fam/user.gif",
"expanded": false
},
{
"children": [
{
"campaignId": 2,
"icon": "../images/16x16/noIcn.png",
"id": "2|Assigned|2",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendientes",
"owner": "support",
"state": "Assigned",
"total": 0
},
{
"campaignId": 2,
"icon": "../images/16x16/noIcn.png",
"id": "2|Handling|2",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "En Curso",
"owner": "support",
"state": "Handling",
"total": 0
},
{
"campaignId": 2,
"icon": "../images/16x16/noIcn.png",
"id": "2|Handled|2",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendiente Cliente",
"owner": "support",
"state": "Handled",
"total": 1
}
],
"id": "2||2",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": false,
"owner": "support",
"name": "support",
"orgUnitType_id": 20,
"campaignId": 2,
"total": -1,
"icon": "../images/samples_fam/user.gif",
"expanded": false
}
],
"id": "||2",
"isAllMines": false,
"isCampaign": true,
"isGroup": false,
"leaf": false,
"owner": "",
"name": "gg",
"orgUnitType_id": 35,
"campaignId": 2,
"total": -1,
"icon": "../images/16x16/noIcn.png",
"expanded": false
},
{
"children": [
{
"campaignId": 5,
"icon": "../images/16x16/noIcn.png",
"id": "|Post|5",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Posts",
"owner": "socialgw1@gmail.com",
"state": "Post",
"total": 15
},
{
"campaignId": 5,
"icon": "../images/16x16/noIcn.png",
"id": "|Mentioned|5",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Menciones",
"owner": "socialgw1@gmail.com",
"read": 0,
"state": "Mentioned",
"total": 0,
"unRead": 0
},
{
"campaignId": 5,
"icon": "../images/16x16/noIcn.png",
"id": "|Arrived|5",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Inbox de Casos",
"owner": "socialgw1@gmail.com",
"state": "Arrived",
"total": 99
},
{
"children": [
{
"campaignId": 5,
"icon": "../images/16x16/noIcn.png",
"id": "1|Assigned|5",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendientes",
"owner": "soporte",
"state": "Assigned",
"total": 1
},
{
"campaignId": 5,
"icon": "../images/16x16/noIcn.png",
"id": "1|Handling|5",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "En Curso",
"owner": "soporte",
"state": "Handling",
"total": 0
},
{
"campaignId": 5,
"icon": "../images/16x16/noIcn.png",
"id": "1|Handled|5",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendiente Cliente",
"owner": "soporte",
"state": "Handled",
"total": 1
}
],
"id": "1||5",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": false,
"owner": "soporte",
"name": "soporte",
"orgUnitType_id": 20,
"campaignId": 5,
"total": -1,
"icon": "../images/samples_fam/user.gif",
"expanded": false
},
{
"children": [
{
"campaignId": 5,
"icon": "../images/16x16/noIcn.png",
"id": "2|Assigned|5",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendientes",
"owner": "support",
"state": "Assigned",
"total": 1
},
{
"campaignId": 5,
"icon": "../images/16x16/noIcn.png",
"id": "2|Handling|5",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "En Curso",
"owner": "support",
"state": "Handling",
"total": 0
},
{
"campaignId": 5,
"icon": "../images/16x16/noIcn.png",
"id": "2|Handled|5",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendiente Cliente",
"owner": "support",
"state": "Handled",
"total": 0
}
],
"id": "2||5",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": false,
"owner": "support",
"name": "support",
"orgUnitType_id": 20,
"campaignId": 5,
"total": -1,
"icon": "../images/samples_fam/user.gif",
"expanded": false
}
],
"id": "||5",
"isAllMines": false,
"isCampaign": true,
"isGroup": false,
"leaf": false,
"owner": "",
"name": "socialgw1@gmail.com",
"orgUnitType_id": 35,
"campaignId": 5,
"total": -1,
"icon": "../images/16x16/noIcn.png",
"expanded": false
},
{
"children": [
{
"campaignId": 6,
"icon": "../images/16x16/noIcn.png",
"id": "|Post|6",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Posts",
"owner": "GatasDeBela",
"state": "Post",
"total": 34
},
{
"campaignId": 6,
"icon": "../images/16x16/noIcn.png",
"id": "|Mentioned|6",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Menciones",
"owner": "GatasDeBela",
"read": 0,
"state": "Mentioned",
"total": 0,
"unRead": 0
},
{
"campaignId": 6,
"icon": "../images/16x16/noIcn.png",
"id": "|Arrived|6",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Inbox de Casos",
"owner": "GatasDeBela",
"state": "Arrived",
"total": 6
},
{
"children": [
{
"campaignId": 6,
"icon": "../images/16x16/noIcn.png",
"id": "1|Assigned|6",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendientes",
"owner": "soporte",
"state": "Assigned",
"total": 2
},
{
"campaignId": 6,
"icon": "../images/16x16/noIcn.png",
"id": "1|Handling|6",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "En Curso",
"owner": "soporte",
"state": "Handling",
"total": 0
},
{
"campaignId": 6,
"icon": "../images/16x16/noIcn.png",
"id": "1|Handled|6",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendiente Cliente",
"owner": "soporte",
"state": "Handled",
"total": 0
}
],
"id": "1||6",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": false,
"owner": "soporte",
"name": "soporte",
"orgUnitType_id": 20,
"campaignId": 6,
"total": -1,
"icon": "../images/samples_fam/user.gif",
"expanded": false
},
{
"children": [
{
"campaignId": 6,
"icon": "../images/16x16/noIcn.png",
"id": "2|Assigned|6",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendientes",
"owner": "support",
"state": "Assigned",
"total": 0
},
{
"campaignId": 6,
"icon": "../images/16x16/noIcn.png",
"id": "2|Handling|6",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "En Curso",
"owner": "support",
"state": "Handling",
"total": 1
},
{
"campaignId": 6,
"icon": "../images/16x16/noIcn.png",
"id": "2|Handled|6",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendiente Cliente",
"owner": "support",
"state": "Handled",
"total": 0
}
],
"id": "2||6",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": false,
"owner": "support",
"name": "support",
"orgUnitType_id": 20,
"campaignId": 6,
"total": -1,
"icon": "../images/samples_fam/user.gif",
"expanded": false
}
],
"id": "||6",
"isAllMines": false,
"isCampaign": true,
"isGroup": false,
"leaf": false,
"owner": "",
"name": "GatasDeBela",
"orgUnitType_id": 35,
"campaignId": 6,
"total": -1,
"icon": "../images/16x16/noIcn.png",
"expanded": false
},
{
"children": [
{
"campaignId": 8,
"icon": "../images/16x16/noIcn.png",
"id": "|Post|8",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Posts",
"owner": "aramkhas",
"state": "Post",
"total": 3
},
{
"campaignId": 8,
"icon": "../images/16x16/noIcn.png",
"id": "|Mentioned|8",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Menciones",
"owner": "aramkhas",
"read": 0,
"state": "Mentioned",
"total": 0,
"unRead": 0
},
{
"campaignId": 8,
"icon": "../images/16x16/noIcn.png",
"id": "|Arrived|8",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Inbox de Casos",
"owner": "aramkhas",
"state": "Arrived",
"total": 1
},
{
"children": [
{
"campaignId": 8,
"icon": "../images/16x16/noIcn.png",
"id": "1|Assigned|8",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendientes",
"owner": "soporte",
"state": "Assigned",
"total": 0
},
{
"campaignId": 8,
"icon": "../images/16x16/noIcn.png",
"id": "1|Handling|8",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "En Curso",
"owner": "soporte",
"state": "Handling",
"total": 0
},
{
"campaignId": 8,
"icon": "../images/16x16/noIcn.png",
"id": "1|Handled|8",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendiente Cliente",
"owner": "soporte",
"state": "Handled",
"total": 1
}
],
"id": "1||8",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": false,
"owner": "soporte",
"name": "soporte",
"orgUnitType_id": 20,
"campaignId": 8,
"total": -1,
"icon": "../images/samples_fam/user.gif",
"expanded": false
}
],
"id": "||8",
"isAllMines": false,
"isCampaign": true,
"isGroup": false,
"leaf": false,
"owner": "",
"name": "aramkhas",
"orgUnitType_id": 35,
"campaignId": 8,
"total": -1,
"icon": "../images/16x16/noIcn.png",
"expanded": false
},
{
"children": [
{
"campaignId": 9,
"icon": "../images/16x16/noIcn.png",
"id": "|Post|9",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Posts",
"owner": "test",
"state": "Post",
"total": 6
},
{
"campaignId": 9,
"icon": "../images/16x16/noIcn.png",
"id": "|Mentioned|9",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Menciones",
"owner": "test",
"read": 0,
"state": "Mentioned",
"total": 0,
"unRead": 0
},
{
"campaignId": 9,
"icon": "../images/16x16/noIcn.png",
"id": "|Arrived|9",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Inbox de Casos",
"owner": "test",
"state": "Arrived",
"total": 0
},
{
"children": [
{
"campaignId": 9,
"icon": "../images/16x16/noIcn.png",
"id": "1|Assigned|9",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendientes",
"owner": "soporte",
"state": "Assigned",
"total": 0
},
{
"campaignId": 9,
"icon": "../images/16x16/noIcn.png",
"id": "1|Handling|9",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "En Curso",
"owner": "soporte",
"state": "Handling",
"total": 0
},
{
"campaignId": 9,
"icon": "../images/16x16/noIcn.png",
"id": "1|Handled|9",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendiente Cliente",
"owner": "soporte",
"state": "Handled",
"total": 1
}
],
"id": "1||9",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": false,
"owner": "soporte",
"name": "soporte",
"orgUnitType_id": 20,
"campaignId": 9,
"total": -1,
"icon": "../images/samples_fam/user.gif",
"expanded": false
}
],
"id": "||9",
"isAllMines": false,
"isCampaign": true,
"isGroup": false,
"leaf": false,
"owner": "",
"name": "test",
"orgUnitType_id": 35,
"campaignId": 9,
"total": -1,
"icon": "../images/16x16/noIcn.png",
"expanded": false
},
{
"children": [
{
"campaignId": 10,
"icon": "../images/16x16/noIcn.png",
"id": "|Post|10",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Posts",
"owner": "aaaf",
"state": "Post",
"total": 0
},
{
"campaignId": 10,
"icon": "../images/16x16/noIcn.png",
"id": "|Mentioned|10",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Menciones",
"owner": "aaaf",
"read": 0,
"state": "Mentioned",
"total": 0,
"unRead": 0
},
{
"campaignId": 10,
"icon": "../images/16x16/noIcn.png",
"id": "|Arrived|10",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Inbox de Casos",
"owner": "aaaf",
"state": "Arrived",
"total": 0
},
{
"children": [
{
"campaignId": 10,
"icon": "../images/16x16/noIcn.png",
"id": "1|Assigned|10",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendientes",
"owner": "soporte",
"state": "Assigned",
"total": 1
},
{
"campaignId": 10,
"icon": "../images/16x16/noIcn.png",
"id": "1|Handling|10",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "En Curso",
"owner": "soporte",
"state": "Handling",
"total": 0
},
{
"campaignId": 10,
"icon": "../images/16x16/noIcn.png",
"id": "1|Handled|10",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Pendiente Cliente",
"owner": "soporte",
"state": "Handled",
"total": 2
}
],
"id": "1||10",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": false,
"owner": "soporte",
"name": "soporte",
"orgUnitType_id": 20,
"campaignId": 10,
"total": -1,
"icon": "../images/samples_fam/user.gif",
"expanded": false
}
],
"id": "||10",
"isAllMines": false,
"isCampaign": true,
"isGroup": false,
"leaf": false,
"owner": "",
"name": "aaaf",
"orgUnitType_id": 35,
"campaignId": 10,
"total": -1,
"icon": "../images/16x16/noIcn.png",
"expanded": false
},
{
"children": [
{
"campaignId": 11,
"icon": "../images/16x16/noIcn.png",
"id": "|Post|11",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Posts",
"owner": "La boutique del libro",
"state": "Post",
"total": 19
},
{
"campaignId": 11,
"icon": "../images/16x16/noIcn.png",
"id": "|Mentioned|11",
"isAllMines": false,
"isCampaign": false,
"isGroup": false,
"leaf": true,
"name": "Menciones",
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