Case
Update
Adds or removes tags to a Case in Social Gateway.
POST /api/v2/case/<case_id>/tags
Input Parameters
| Name | Type | Description |
|---|---|---|
add |
string |
the name of the tag to add. There may be more than one of these parameters. |
remove |
string |
the name of the tag to remove. There may be more than one of these parameters. |
Response Sample
Status: 200 OK{
"id": 203,
"first_open_date": "2015-03-16T22:13:03-0300",
"reopened": false,
"last_open_date": "2015-03-16T22:13:03-0300",
"inbox_date": "2015-03-17T08:00:00-0300",
"campaign": {
"id": 2,
"name": "gg"
},
"source": "email",
"private": true,
"subject": "Necesito ayuda !!!",
"contact": {
"id": 43,
"name": "Juan Perez",
"first_name": "Juan",
"last_name": "Perez",
"client_id": "4234534625",
"extended_value": "53242354352253",
"cases": 3,
"profiles": [
{
"id": 113,
"source": "email",
"name": "Juan Perez",
"ext_id": "jp@socialgateway.net",
"user_name": "aram@socialgateway.net",
"tags": [
"spam"
],
"creation_date": "2015-02-20T16:32:51-0300",
"update_date": "2015-05-11T15:53:54-0300",
"updated_by": "api"
},
{
"id": 292,
"source": "twitter",
"name": "Juan Perez",
"ext_id": "42416688",
"user_name": "juanperez7010",
"image_url": "http://pbs.twimg.com/profile_images/542701207/165901190_9e133991fb_o_normal.jpg",
"about": "",
"location": "Mexico",
"followers": 436,
"following": 2000,
"creation_date": "2015-05-11T16:03:57-0300"
},
{
"id": 5,
"source": "facebook",
"name": "Gatu Bela",
"ext_id": "100003438147119",
"user_name": "gatu.bela.129",
"gender": "female",
"image_url": "http://graph.facebook.com/100003438147119/picture",
"tags": [
"aaaee"
],
"creation_date": "2015-01-08T00:39:42-0300",
"update_date": "2015-05-11T16:04:55-0300",
"updated_by": "support"
}
],
"url": "http://master.local2.socialgateway.net:8080/contact/43",
"tags": [
"spam"
],
"notes": [
{
"date": 1431371012000,
"text": "este cliente es ficticio",
"userName": "support"
}
],
"creation_date": "2015-02-20T16:32:51-0300",
"update_date": "2015-05-11T16:03:57-0300",
"updated_by": "support"
},
"state": "Arrived",
"credits": 0,
"we_did_not_reply_since_date": "2015-03-16T22:13:03-0300",
"handling_ms": 0,
"sla_seconds": 259200,
"messages_sent": 0,
"messages_received": 1,
"messages": 1,
"url": "http://master.local2.socialgateway.net:8080/case/203",
"tags": [
"spam"
],
"creation_date": "2015-03-19T00:35:28-0300",
"update_date": "2015-05-11T16:03:57-0300",
"updated_by": "support"
}